Refund policy



Please note that we do not accept refund requests.



Unfortunately, we do not accept returns of purchased items.  Additionally, we cannot accept returns on personalised, sale items or gift cards.  However, we do accept cancellations of orders within 24 hours.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.  Please contact us on providing suitable pictures.


We accept exchanges requests on undamaged products to the current value of the item at time of request..